Privacy policy
At Fishrchicks, your privacy is important to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, we automatically collect certain information about your device, including:
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Your web browser
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IP address
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Time zone
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Cookies installed on your device
As you browse, we collect information about the pages or products you view, search terms used, and how you interact with the site. We refer to this as "Device Information."
We collect personal information that you provide during:
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Checkout (e.g., name, shipping address, payment info, phone number, email)
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Newsletter sign-up
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Contact forms
2. How We Use Your Information
We use your information to:
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Fulfill and manage orders
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Process payments
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Communicate with you
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Provide support or respond to inquiries
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Send you emails and marketing (only if you opt-in)
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Screen orders for fraud or suspicious activity
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Improve our website and services
3. Sharing Your Information
We do not sell your personal information. We may share your personal information with third parties only for the purposes described above. For example:
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Shopify (our eCommerce platform)
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Shipping providers
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Payment processors
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Marketing or email platforms (e.g., Klaviyo, Mailchimp)
We may also share your information to comply with applicable laws or respond to lawful requests.
4. Your Rights
If you are a resident of certain regions (like the EU or California), you have the right to:
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Access your personal data
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Correct or update your data
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Request deletion of your data
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Opt out of marketing communications at any time
To make any of these requests, please contact us at fishrchicks@gmail.com.
5. Data Retention
We retain your order information for our records unless and until you ask us to delete it.
6. Cookies
We use cookies to improve your browsing experience. You can disable cookies through your browser settings, though this may affect functionality.
7. Security
We take reasonable steps to protect your information using industry-standard security technologies and procedures.
8. Changes to This Policy
We may update this policy occasionally to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised date.
9. Contact Us
For questions about this Privacy Policy or to make a request, please contact us at:
10. How to Opt Out
If you would like to opt out of data sharing or targeted advertising:
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Email us at fishrchicks@gmail.com with the subject line “Privacy Opt Out”.
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Adjust your cookie preferences through your browser settings.
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If you receive marketing emails, you can unsubscribe using the link at the bottom of each message.
We will confirm your request within 2 business days and process it within 30 days.